6rwine Privacy Policy

This Privacy Policy (the "Policy") sets out the principles and practices under which 6rwine (the "Platform", "we", "us", or "our"), accessible at https://6rwine.vip, collects, processes, stores, and protects the personal data of individuals who visit, register with, or otherwise interact with the Platform.

6rwine is committed to safeguarding the privacy and security of every Member's personal information. We collect only the data that is necessary to operate a safe, fair, and reliable online gaming platform, and we process that data only for the purposes described in this Policy. We do not sell personal data to third parties for commercial marketing purposes.

By creating an account on 6rwine or by continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood the practices described herein. This Policy should be read in conjunction with our Terms & Conditions and our Responsible Gaming policy.

For the purposes of this Policy, the data controller responsible for your personal information is 6rwine, operating the platform at https://6rwine.vip. The Platform is operated for the benefit of players located in Bangladesh and is managed by the 6rwine operations team.

All data protection queries, access requests, correction requests, and deletion requests should be directed to the 6rwine Data Protection contact via the support channels listed in Section 14 of this Policy. We aim to acknowledge all data-related requests within five (5) business days and to resolve them within thirty (30) calendar days of receipt.

6rwine collects personal data in the following categories. We collect only what is reasonably necessary for the purposes described in this Policy:

We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where health-related information is voluntarily provided in the context of a responsible gaming self-exclusion request, in which case it is treated with the highest level of confidentiality.

6rwine collects personal data through the following mechanisms:

• Direct submission: Data you provide directly when completing the registration form, submitting KYC documents, making a deposit or withdrawal request, or contacting customer support.
• Automated technical collection: Data collected automatically by our servers and analytics infrastructure when you visit or interact with the Platform, including IP address, device identifiers, session logs, and page interaction data.
• Payment network data: Transaction confirmation data received from mobile financial service providers including bKash, Nagad, Rocket, and Upay when you initiate a deposit or withdrawal.
• Identity verification partners: Where third-party KYC services are used to validate identity documents, we receive a verification result and, where applicable, a risk score. We do not receive raw biometric data from these partners.
• Cookies and tracking technologies: Session cookies, persistent cookies, and similar technologies as described in Section 8 of this Policy.

6rwine processes your personal data on one or more of the following legal grounds, depending on the category of data and the purpose for which it is processed:

• Contractual necessity: Processing required to fulfil the contract between you and 6rwine, including account creation, identity verification, payment processing, and game operation. Without this processing, 6rwine cannot provide its services to you.
• Legitimate interests: Processing carried out for 6rwine's legitimate business interests, including fraud prevention, platform security, anti-money-laundering monitoring, and improving the quality and safety of the Platform, where those interests are not overridden by your privacy rights.
• Legal obligation: Processing necessary to comply with applicable legal and regulatory obligations, including Know Your Customer (KYC) requirements, financial crime reporting obligations, and the retention of transactional records.
• Consent: Processing based on your freely given, specific, and informed consent, such as sending promotional communications or processing voluntary responsible gaming disclosures. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6rwine uses the personal data it collects for the following specific purposes. We do not use your data for any purpose incompatible with those listed below without first obtaining your explicit consent:

• To create, manage, verify, and maintain your 6rwine account throughout its active lifecycle.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate transaction records in Bangladeshi Taka (৳).
• To verify your identity and age (18+) in compliance with our KYC obligations and to prevent underage gambling.
• To detect, investigate, and prevent fraud, money laundering, collusion, bonus abuse, and other prohibited activities as defined in the 6rwine Terms & Conditions.
• To deliver customer support, respond to account queries, resolve disputes, and maintain live chat and email correspondence records.
• To operate and improve the Platform, including debugging technical issues, analysing usage patterns, and developing new features.
• To enforce responsible gaming commitments, including monitoring for behavioural indicators of problem gambling, applying self-exclusion restrictions, and administering deposit limit settings.
• To send transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts. These communications are necessary for account operation and cannot be opted out of.
• To send promotional communications about bonuses, offers, and Platform updates, where you have provided consent. You may withdraw consent for marketing communications at any time via account settings or by contacting support.
• To comply with applicable legal, regulatory, and audit requirements, including the retention of records as required by law.

6rwine does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share data only in the limited circumstances described below, and only with parties who are contractually bound to maintain appropriate data security standards:

• Payment processors: Mobile financial service providers including bKash, Nagad, Rocket, and Upay receive the transaction data necessary to process your deposits and withdrawals. These providers are independent data controllers governed by their own privacy policies.
• Identity verification services: Third-party KYC and document verification partners receive copies of the identity documents you submit for verification purposes. These partners are contractually prohibited from using your data for any other purpose.
• Game software providers: Where required by the technical architecture of a game, anonymised or pseudonymised session data may be shared with game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi for game-integrity and audit purposes.
• Technology and infrastructure providers: Hosting, cloud infrastructure, analytics, and security service providers who process data on behalf of 6rwine under data processing agreements that prohibit independent use of the data.
• Legal and regulatory authorities: Where 6rwine is required by law, court order, or regulatory instruction to disclose personal data, it will do so to the minimum extent required by that obligation. Where legally permissible, 6rwine will notify affected Members of such a disclosure.
• Business transfers: In the event of a merger, acquisition, or sale of all or a substantial portion of 6rwine's assets, personal data held by 6rwine may be transferred to the acquiring entity, subject to the same privacy obligations as set out in this Policy.

6rwine uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your logged-in session, and analyse aggregate usage data. The following categories of cookies are used:

• Strictly necessary cookies: These cookies are essential for the Platform to function. They maintain your authenticated session, store your account preferences during a visit, and enable core security features including CSRF protection. These cookies cannot be disabled without breaking Platform functionality.
• Functional cookies: These cookies remember your language preference, responsible gaming settings, and display preferences across sessions. Disabling them will not prevent use of the Platform, but personalised settings will not be retained between visits.
• Analytics cookies: Anonymised or pseudonymised cookies used to understand aggregate Platform usage patterns, identify technical errors, and measure the effectiveness of content and features. No individual player is identified in analytics reports.
• Security cookies: Short-lived cookies used to detect and prevent fraudulent login attempts, bot activity, and session hijacking.

You may manage your cookie preferences through your browser settings. Please note that blocking strictly necessary cookies will prevent you from logging in to your 6rwine account. For detailed guidance on managing cookies in your browser, consult your browser's help documentation.

6rwine retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law. The following general retention guidelines apply:

• Account and identity data: Retained for the duration of your account's active life and for a minimum of five (5) years following account closure, in compliance with anti-money-laundering record-keeping obligations.
• Financial transaction records: Retained for a minimum of seven (7) years from the date of each transaction, in compliance with financial record-keeping requirements.
• KYC verification documents: Retained for the duration of the account and for five (5) years after closure. Copies are securely destroyed at the end of the retention period.
• Customer support communications: Retained for three (3) years from the date of the last communication, to enable 6rwine to refer back to prior interactions in the event of a dispute or complaint.
• Technical and behavioural data (logs): Typically retained for twelve (12) months in an identifiable form, after which they are either deleted or aggregated and anonymised.
• Marketing consent records: Retained for the period during which marketing is sent and for three (3) years thereafter, to demonstrate consent in the event of a complaint.

When personal data is no longer required for any of the purposes described in this Policy and no legal retention obligation applies, 6rwine will securely delete or irreversibly anonymise that data.

6rwine employs a layered technical and organisational security architecture to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include, but are not limited to:

• 256-bit SSL/TLS encryption applied to all data in transit between your device and the 6rwine platform servers.
• Encryption at rest for all sensitive data stored in our databases, including identity documents, payment details, and account credentials.
• Access controls and role-based permissions that restrict internal access to personal data to only those employees and contractors who require it to perform their specific job functions.
• Multi-factor authentication required for all internal administrative systems that can access Member personal data.
• Regular security assessments including vulnerability scanning and penetration testing conducted by qualified security professionals.
• Incident response procedures that ensure data breaches are identified, contained, and reported in accordance with applicable obligations, and that affected Members are notified without undue delay where the breach is likely to result in a high risk to their rights.

While 6rwine takes all reasonable steps to protect your data, no online platform can guarantee absolute security. Members are encouraged to use a strong, unique password for their 6rwine account and to contact support immediately if they suspect any unauthorised access.

As a data subject whose personal information is processed by 6rwine, you hold the following rights in relation to your data. To exercise any of these rights, please contact 6rwine support as described in Section 14:

The 6rwine platform is strictly intended for adults aged 18 years and above. We do not knowingly collect, process, or store personal data from any individual under the age of 18. If you are under 18, you must not attempt to register an account or use any feature of the Platform.

If 6rwine becomes aware that personal data has been collected from a person under the age of 18 — whether through a registration attempt or any other means — that data will be deleted immediately and any associated account will be permanently closed. If you are a parent or guardian and you believe your child has provided personal data to 6rwine, please contact our support team immediately so that we can take appropriate action.

6rwine employs age verification checks at the point of registration and as part of the KYC process to minimise the risk of underage access. Despite these measures, parental supervision of minors' online activity is strongly encouraged as an additional safeguard.

6rwine reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or Platform functionality. The date of the most recent revision is displayed at the top of this document and in the "Last Updated" chip above.

Where a change to this Policy is material — meaning it significantly affects how your personal data is collected, used, shared, or your rights in relation to it — 6rwine will notify registered Members via a prominent notice on the Platform and, where an email address is registered to the account, via email communication, prior to the change taking effect.

Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should discontinue use of the Platform and contact support to close your account before the effective date of the change.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 6rwine, please contact us through one of the following channels:

• Live Chat: Available 24/7 from within your account dashboard. Our support agents handle data privacy requests with full confidentiality. Average response time: under 2 minutes.
• Email: [email protected] — displayed as plain text only. Please include "Privacy Request" in your subject line for faster routing. Average email response time: within 24 hours.

All support and data privacy communications are conducted in English. Support is available around the clock including Bangladesh public holidays. Timestamps and scheduling references are in Bangladesh Standard Time (BST, UTC+6).

When submitting a data subject request, please provide sufficient information to allow 6rwine to verify your identity before processing the request. This is necessary to prevent unauthorised disclosure of personal data. 6rwine will not charge a fee for processing data subject requests except in cases where requests are manifestly unfounded or excessive.